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  <id>tag:streamdays.instatus.com,2005:/history</id>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com"/>
  <link rel="self" type="application/atom+xml" href="https://streamdays.instatus.com/history.atom"/>
  <title>Streamdays Status - Incident history</title>
  <updated>2026-02-19T16:43:33.974+00:00</updated>
  <author>
    <name>Streamdays</name>
  </author>
  
<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/cmltox5b906gft3iiayaoc5jn</id>
  <published>2026-02-19T16:43:33.974+00:00</published>
  <updated>2026-02-19T16:43:33.974+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/cmltox5b906gft3iiayaoc5jn"/>
  <title>Issue with upstream provider</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 10 hours and 11 minutes</p>
    <p><strong>Affected Components:</strong> Live streams, Video ingest</p>
    <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:43:33</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>16:54:46</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our upstream provider is currently still investigating this issue. All of their services are currently offline. We are working with them to understand what has happened and to help fix it as quickly as possible. 

We&#039;re sorry if this causes you any issues..</p>
<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:09:30</var> GMT+0</small><br /><strong>Identified</strong> -
  The issue has been identified and we are continuing to work with our cloud provider on a fix. Again, we&#039;re sorry for any inconvenience this may cause..</p>
<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:41:44</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/cmi4k2sek001j10pt55rqddzo</id>
  <published>2025-11-18T11:00:00.000+00:00</published>
  <updated>2025-11-18T14:31:12.575+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/cmi4k2sek001j10pt55rqddzo"/>
  <title>Intermittent issues (Cloudflare outage)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 51 minutes</p>
    <p><strong>Affected Components:</strong> App &amp; Player, Live streams, Video ingest</p>
    <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:31:12</var> GMT+0</small><br /><strong>Identified</strong> -
  This incident has note yet been resolved and we are communicating with CloudFlare in order to get our front-end services back online as soon as possible..</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:41:16</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix is in place and CloudFlare are currently monitoring the result. Note that the Streamdays Status page service &#039;instatus&#039; is also affected by the CloudFlare outage, so we apologise for the lack of timely updates during this partial outage..</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:51:26</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved by CloudFlare..</p>
<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  They have implemented a fix and are currently monitoring the result..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/cm9l20mzl001tstno1m1ynqqr</id>
  <published>2025-04-17T07:43:48.652+00:00</published>
  <updated>2025-04-17T07:43:48.652+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/cm9l20mzl001tstno1m1ynqqr"/>
  <title>Issue with 3rd party cloud service provider</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 30 minutes</p>
    <p><strong>Affected Components:</strong> Live streams, App &amp; Player, Video ingest</p>
    <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>07:43:48</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident which has taken down all customer streams. .</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>09:52:29</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We apologise for this extended downtime. Our provider has told us that power is back on in the data centre and they are bringing up all services again now. We continue to work with them to bring the Streamdays service back up fully as soon as possible..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>10:09:21</var> GMT+0</small><br /><strong>Monitoring</strong> -
  All live streams are returning to normal..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>10:14:12</var> GMT+0</small><br /><strong>Resolved</strong> -
  Our cloud service provider has confirmed that the issue is now resolved. All streams are now back online..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>07:53:26</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The problem has been identified as an issue in the 3rd party data centre. We are working with the provider to understand further what has happened and all services should return when this data centre issue is resolved..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>08:17:32</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The incident at the data centre is a power-related issue and we have been informed that the expected ETA is 11am (GMT). This is not a desirable time-frame for resolution, and we apologise for the length of this outage..</p>
<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>08:45:06</var> GMT+0</small><br /><strong>Monitoring</strong> -
  ETA for fix remains 11am. We will post more when we have it..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/clzi5jj1m406352ilo6isahat8o</id>
  <published>2024-08-06T08:22:06.731+00:00</published>
  <updated>2024-08-06T08:22:06.731+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/clzi5jj1m406352ilo6isahat8o"/>
  <title>Intermittent issues with live streams</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 47 minutes</p>
    <p><strong>Affected Components:</strong> Live streams</p>
    <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>08:22:06</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are aware of an issue with streams intermittently playing and we are currently investigating this incident..</p>
<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>09:00:23</var> GMT+0</small><br /><strong>Identified</strong> -
  The issue lies with an upstream network provider and we are monitoring their remediation measures..</p>
<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>11:31:20</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Instances of intermittent streams are reducing and our network provider is resolving this issue..</p>
<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>15:08:37</var> GMT+0</small><br /><strong>Resolved</strong> -
  Our upstream provider has fully identified the issue and has a fix in place now. We do not expect to see any further issues with live streams..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/clyxz02rl476133ifoayhwke9d6</id>
  <published>2024-07-23T02:23:00.000+00:00</published>
  <updated>2024-07-23T02:23:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/clyxz02rl476133ifoayhwke9d6"/>
  <title>Player will not start</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 13 minutes</p>
    <p><strong>Affected Components:</strong> App &amp; Player</p>
    <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>02:23:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>05:30:08</var> GMT+0</small><br /><strong>Identified</strong> -
  The cause has been identified and a fix is underway..</p>
<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>05:35:58</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/clxna5yz54144b9loy4q0fymo</id>
  <published>2024-06-20T13:10:57.186+00:00</published>
  <updated>2024-06-20T13:10:57.186+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/clxna5yz54144b9loy4q0fymo"/>
  <title>Some streams degraded</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 39 minutes</p>
    <p><strong>Affected Components:</strong> Live streams</p>
    <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>13:10:57</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating reports that some streams are not playing correctly..</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>13:25:35</var> GMT+0</small><br /><strong>Resolved</strong> -
  All live streams are coming back up again and we will continue to monitor the situation..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:streamdays.instatus.com,2005:Incident/clu73wwbj315204bgonmm3qdfku</id>
  <published>2024-03-19T13:16:00.000+00:00</published>
  <updated>2024-03-19T13:16:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://streamdays.instatus.com/incident/clu73wwbj315204bgonmm3qdfku"/>
  <title>Migration of some streams</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 days and 8 hours</p>
    <p><strong>Affected Components:</strong> Live streams, App &amp; Player</p>
    <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>13:16:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The issue has been resolved..</p>
<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>13:45:30</var> GMT+0</small><br /><strong>Resolved</strong> -
  All streams are in an undegraded state now and we continue to monitor..</p>

        ]]>
  </content>
</entry>

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